Wallsauce Customer Reviews
Rated 4.9 / 5.0 (5167 Customer Reviews)
5/5Very pleased with mural
5/5Bad
All fell off a few days later. I think the sample you sent me gave me false confidence. A small piece has less size and weight than the map I ordered for the entire wall. It stuck fast for well over a week no problem, but the larger pieces came off repeatedly.
5/5Excellent
The product was exactly as ordered and delivered right on time.
I love the way it fit and the instructions were easy to understand and follow.
5/5I've said it all in the previous section.
We got exactly what we ordered, and it was expertly packaged, (virtually impervious) which was one of my worries coming from England to Australia. I am almost 80 and I managed to put it up easily by myself (following their instructions). Finally, it looks great ! You might notice the cushions in the photo? We have a bit of a New York theme happening!
5/5Fabulous product great quality
Excellent service and great quality mural.
5/5Excellent quality wallpaper and the colours were even better than they looked online. The ‘peel and stick’ paper was so easy to use.
I would definitely buy from Wallsauce again. Their online site was so easy to use and showed me exactly what my wallpaper mural would look like and how much it would cost. The delivery was very quick and the mural was packaged very well.
5/5Excellent
Excellent and flexible customer service. I changed my mind about an image due to a door in the way - after placing my order! The assistant held my order and helped with selecting a better alternative for the wall in question. The mural arrived quickly, was great quality and with simple instructions. My little boy loves his transformed bedroom!
5/5I just love it it makes me smile every day and if you prepare walls correctly it looks fantastic
I have recommended this product to at least 30 people …people love it but find it too expensive
5/5The product feels nice and vinyl finish is perfect for my bathroom wall, goes on easy and love the colours
Brilliant designs and so easy to apply with the premium paste. service was great and very happy with my purchase
Images shared by Sheila Williamson
5/5I hung this 14 ft x 10 ft mural myself. I am familiar with hanging wallpapers. It arrived in 7 panels. The material is much thicker than regular wallpaper. The wall paste provided was much more than was needed. The instructions recommend not cutting the panels overage until all panels are placed. I found this nearly impossible to do as it was so thick. It pulled it off the wall even after making the creases. I trimmed each panel at top and bottom as I went. It also recommends not overlapping the panels at all. I found that the panels shrunk after drying and I had to use an old wallpapering trick of using watercolor paints in the noticeble white seams. Now the seams have disappeared. I don't recommend doing this as a first time wallpaper project. It took me over 3 hours to install. These are quite expensive murals, so you may want to have them professionally installed. I'm 100% happy with my results now that I touched up the seams with watercolor paints.
I appreciated the information regarding the quality of the picture on the mural.
Hello Bob, thank you for taking the time to leave your feedback. I have tried to contact you regarding this matter as we would appreciate the opportunity to help resolve the issue, but we are awaiting a response from yourself. I am very sorry to hear you have encountered an installation issue. Please be aware, in order to ensure your mural has a long and healthy life, it's vital you follow our wall preparation and installation guides carefully and closely, to achieve maximum results. We are confident that as long as these steps have been correctly followed, you will not encounter any issues with your installation, as this process has been rigorously tried and tested by ourselves and many of our satisfied customers. Furthermore, as far as we are able to ascertain, there are no known defects in the mural materials we supply. We have used the same wallpaper material you have received for over 5 years and produce several hundred custom made peel and stick murals each month. Any defect in the materials would become immediately apparent to us through our customer base. Should you wish to discuss this further, please don’t hesitate to contact us at info@wallsauce.com and we will be happy to help you. Warm regards, Shannon.
18-Feb-2022
Wallsauce