Wallsauce Customer Reviews
Rated 4.9 / 5.0 (5196 Customer Reviews)
5/5As Above
I received extremely customised service over a few days. The salesperson looked through photos of the wall that I wanted to install on and recommended then customised a design specifically for me.
Images shared by King's School
5/5Excellent
Fantastic service, speedy delivery, super quality, beautiful mural.
I can’t believe how straightforward it was. Clear instructions and advice. Would absolutely use again.
4/5The paper shrunk after it was glued to the wall, causing gaps between each sheet. Unfortunate as this hasn't happened with other wallpaper I've hung.
Very communicative, which is reassuring with an online purchase.
5/54th mural from Wallsauce. Great quality, wouldn’t go anywhere else.
Great service. Very quick delivery of a fantastic mural. Great quality and stunning colours.
Images shared by Jeanette McIver
5/5Excellent
The Customer Service and the quality of the wallpaper is absolutely stunning. Delivered to New Zealand in a under a week. We will order again!
5/5Great quality paper and good instructions for putting up the mural. Very happy with quick delivery and minima,l but sufficient, packaging.
This is our second mural from Wallsauce; a tree mural for our sitting room and now a world map on our office wall. We love them both.
5/5Fast delivery, quality is amazing easy todo. It’s my second time ordering from them.
5/5I love my new mural! Install was made easy because the strips were measured marked and numbered. Quality and picture are beautiful!
5/5Perfect mural, colours are exactly as shown
Excellent communication & super fast delivery of a custom sized order. This is the 9th mural I have hung & certainly rates at the very top for quality & ease of hanging
5/5Love my wall Mural.I will be getting another one.
Glad I found them,with so many great products to choose from.Great customer service.and fast delivery.Will buy again.
Hello David,
Thank you for taking the time to leave your feedback.
I am very sorry to hear you have encountered an installation issue.
Unfortunately, I was not able to locate any previous communication from you with regard to this, therefore, we have not been able to assist you with resolving the matter.
As far as we are able to ascertain, there are no known defects in the mural materials or paste that we supply. We have used the same wallpaper material you have for over 5 years and produce several hundred custom-made Premium murals each month, using this material. Any defect in the materials would become immediately apparent to us through our customer base. Additionally, the ‘paste the wall’ paste is one of the UK’s leading brands and again any issues would be known to us.
Normally, seam issues arise from a range of factors such as improper wall surface preparation, inconsistent adhesive application, extreme environmental conditions or sometimes from over-vigorous pressure applied to the paper causing it to stretch slightly, subsequently retracting at the seams, or too little paste applied near seams. Each 230g sachet of Solvite ‘Paste the Wall’ adhesive supplied with your mural should provide enough coverage for up to 24m2 (e.g. 8m wide x 3m high) or 270 ft2 (e.g. 27ft wide x 10ft high), which would have been enough for your mural size.
We are a trusted and well-respected provider of high-quality, custom-made murals and unhappy customers are not what we strive for.
If you would like to reach out to our team directly at info@wallsauce.com, we would be more than happy to help you further with this.
Best wishes,
The Wallsauce Team.
26-Oct-2023
Wallsauce