5,159 reviews
1800 431 332
Custom Made Wallpaper Murals
Have your favourite view everyday!Enjoy holiday memories on your wallBusiness artwork to brighten up your office!

Wallsauce Customer Reviews

Feefo

Rated 4.9 / 5.0 (5159 Customer Reviews)

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Reviewed by 5159 customers
6162636465
from UK
5 stars5/5
Brilliant service. I would recommend this company

I ordered the world wallpaper which is in a box in my office so I can't comment on the quality but the ordering process was very easy. Once ordered Dave Roe contacted me as my measurements would crop New Zealand out of my mural, I was given the choice solution. Brilliant service. I would recommend this company for murals as they show attention to detail and are very approachable and helpful

from Canada
5 stars5/5
Beautiful paper... Great service!

I'd definitely order from Wallsauce again. Great quality, service, and quick delivery with easy instructions.

Answered my emails promptly and answered my questions and made suggestions to make things easier for me. The wallpaper was very easy to put up, great quality and all the panels came labelled top and bottom, and it is so durable that it was impossible to tear. This made it super easy to work with. It took the two of us under 3 hours to put up a mural 9 ft high by more than 12 ft wide. A bit more time was required for trimming and all done. Turned out beautifully.

from Germany
3 stars3/5
Material relativ starr bei Verarbeitung und schrumpft leicht

Material bei Verarbeitung starr, nach dem Trocknen leicht geschrumpft

Tapete ist nach dem Trocknen schmäler aus beim Ankleben
Es entsteht ein Zwischenraum, obwohl exakt auf Stoß geklebt wurde

Hallo,

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung abzugeben.

Es tut mir leid, dass bei Ihnen ein Installationsproblem aufgetreten ist.

Bitte beachten Sie, dass es wichtig ist, dass unsere Wandvorbereitungs- und Installationsanleitungen genau und korrekt befolgt werden, um sicherzustellen, dass Sie maximale Ergebnisse erzielen.

Soweit wir feststellen können, sind keine Mängel an den von uns gelieferten Wandmaterialien oder Kleistern bekannt. Wir verwenden seit über 5 Jahren das gleiche Tapetenmaterial wie Sie und produzieren jeden Monat mehrere hundert maßgeschneiderte klassische Wandgemälde aus diesem Material. Jeder Materialfehler würde uns durch unseren Kundenstamm sofort auffallen. Der Kleister „Paste the Wall“ ist eine der führenden Marken Großbritanniens und auch hier sind uns alle Probleme bekannt.

Normalerweise entstehen Nahtprobleme durch eine Reihe von Faktoren wie unsachgemäße Vorbereitung der Wandoberfläche, inkonsistentes Auftragen des Klebstoffs, extreme Umweltbedingungen oder manchmal durch zu starken Druck auf das Papier, der dazu führt, dass es sich leicht dehnt und sich anschließend an den Nähten zusammenzieht, oder durch zu wenig aufgetragenen Kleister in der Nähe von Nähten. Der mitgelieferte Kleister deckt 3 bis 5 Tapetenrollen ab, was normalerweise für 15 Quadratmeter oder mehr reicht (Standard-Tapetenrollen sind etwa 5 Quadratmeter groß), so dass Sie ausreichend Kleister für Ihr spezielles Wandgemälde haben.

Leider konnte ich diesbezüglich keinen früheren Kontakt von Ihnen finden und konnte Ihnen daher in dieser Angelegenheit nicht weiterhelfen.

Wenn Sie dies weiter besprechen möchten, zögern Sie bitte nicht, uns direkt unter info@wallsauce.com zu kontaktieren.

Beste Wünsche,
Das Wallsauce-Team.

30-Aug-2023

Wallsauce

from Canada
3 stars3/5
Was hoping you could’ve done more

Wasn’t able to use it as it doesn’t fit

Wish you could’ve done more for me rather than just 20% months off my next order. I spent almost $400 and can’t even use it 😞

Hello Tammy,

Thank you for taking the time to leave your review.

I am very sorry to hear you ordered the incorrect size.

Every mural is a bespoke product and custom printed to your exact wall size, therefore, your dimensions must be accurate. Once you have your final sizes, we advise adding on a bit extra to ensure you achieve full coverage and trimming any excess, as stated in our handy measuring guide: https://www.wallsauce.com/how-it-works/measuring-your-wall.

Furthermore, our friendly, knowledgeable studio team are always on hand to offer guidance and answer any queries you have about the process.

Unfortunately, I was not able to locate any previous contact from you with regards to this matter, therefore, we have not been able to assist or help with a solution. Additionally, we were also unable to locate any offer extended to you, involving any form of discount, due to the issue.

So we can help you with this, please feel free to reach out to us directly at info@wallsauce.com and we would be happy to discuss this matter with you further.

Best regards,
The Wallsauce Team.

30-Aug-2023

Wallsauce

from UK
5 stars5/5
Brilliant

Excellent quality, easy instructions

Very good service, I had a few questions before buying and also after, all answered very promptly by email. The quality of the mural is excellent and looks brilliant

from UK
5 stars5/5
Excellent

Excellent

unfortunately I am unable to make comment ref. on the wall as we have not decorated yet, but the product looks reat

from UK
5 stars5/5
Brilliant

So much choice and really good quality paper

Great wallpPer. Great customer service. Really helpful advice given quickly wh.en emailed. Or phoned..

from USA
5 stars5/5
Excellent Quality

Excellent

Excellent quality and beautiful colors for my world map. This will be a beautiful learning experience for our grandkids. And we plan to plot our worldwide trips on it.

from UK
2 stars2/5
Stars lost fo too ,any emails.

I've had gazillions of emails from you. I haven't put wall mural up yet so am giving feedback now in an attempt to reduce them. Wallpaper looks good quality and speedy delivery.

from UK
5 stars5/5
Easy to order the correct size and good quality paper

Good quality paper and easy to put on the wall.

It was easy to order what I wanted and to the size I needed.
The delivery was quicker than expected. The paper was nice and thick with no fear of it ripping.

6162636465

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