Wallsauce Customer Reviews
Rated 4.9 / 5.0 (5208 Customer Reviews)
5/5Great service and fab product - my son loves his bedroom now.
5/5Like my ratings infer, I love the image, the quality of the paper is great, the delivery service was excellent, the only fault is the ******* edges .
Could not get the edges to stop cupping and stick down. Now that its dry the joins really stand out. Could not be more upset about it, and don't know how to fix it.
5/5Easy to order with a quick delivery
2/5Had trouble with the delivery. Could only deliver between 9am and 1pm the same time I work. Had to phone because Had no option on website to pick a time slot that suits me. Evenings or weekend. Arranged to get delivery 23/12 which I stayed In especially. Got delivered 24/12 2to3 weeks after original delivery.. sadly haven't had time to put up yet dew to this.
Hello, thank you for taking the time to leave your review. I am very sorry to hear of your dissatisfaction with your delivery experience. The courier we use is DHL who provide an Express Next Day Service. This means your shipment can arrive anytime between 8 am - 6 pm, however, you are able to closely monitor your shipments journey, with the tracking information provided. Should customers wish to update their delivery address, to better suit their schedule, our friendly customer care team are always on hand to assist. Furthermore, due to the busy Christmas period and current pandemic, courier services within the UK have been heavily impacted and which may have caused some slight delays. Should you wish to discuss this further, please don’t hesitate to contact us at info@wallsauce.com and we hope you enjoy your mural for many years to come. Warm regards, Shannon.
09-Jan-2022
Wallsauce
5/5Excellent
Definitely! Arrived promptly and was fairly easy to install. Looked exactly how I thought it would. Impressed by the quality of the wallpaper.
Images shared
5/5Love it! Looks great in my work studio. Very relaxing.
Being able to view wallpaper in 'my room' was a great help and Dave provided excellent customer service, helping me with my selection and finalising my order. Delivery to Australia was very prompt. Most impressed! Would definitely use Wallsauce again.
5/5V easy to order Arrived quickly although not up on wall as of yet
5/5Im thrilled to bits with this easy to apply, quality product. I cant wait for my grandson to see his new room 😊
Service was great, contact and schedule was as promised. Quality of product is good but dropped a star because some of the colours on the mural are not as photo. I realise that buying on-line is a risk, but with no option of a sample the risk is greater. However, with all things considered, the product is great value for money.
Images shared by Tracy
Hello Tracy, thank you for taking the time to leave your review. Unfortunately, I was unable to locate any previous communication from yourself with regards to this, therefore, have not been able to assist in resolving the matter. Please be aware, we have a brilliant sample service which allows customers to preview the true scale of the design, print quality and colours of a mural, before placing their full order. Should you have had any concerns regarding the quality of your mural, our friendly customer care team are always on hand to assist. Furthermore, we are proud to offer customers our brilliant 100% Quality Guarantee https://www.wallsauce.com/customer-service/quality-guarantee. Should you wish to discuss this further, please don’t hesitate to contact us at info@wallsauce.com and we hope you enjoy your mural for many years to come. Warm regards, Shannon.
09-Jan-2022
Wallsauce
5/5Excellent well finished product
Highly recommended. Easy to use website with clear options, prompt dispatch and packaged well.
4/5Good. Only wish that you are able to cut to my measurements. I needed it under 40 inches.
The product is okay. The colors are not as vivid as displayed on the website. But, it's good enough.
Hello Amanda, thank you for taking the time to leave your review. I am sorry to hear you have encountered an installation issue. Please note, it's important our wall preparation and installation guides are closely and correctly followed, to achieve maximum results. As is stated in our guide, you must lay out your panels to rest for at least 5 hours, prior to hanging your mural and ensure adequate paste is applied during the installation process to ensure a seamless finish. Should you have required any assistance during your installation process, our friendly studio team are always on hand to offer guidance. If you wish to discuss this further, please don't hesitate to contact us at info@wallsauce.com and we will be happy to help. Warm regards, Shannon.
09-Jan-2022
Wallsauce