Refunds and Returns

We want all our customers to be 100% happy with their orders. Therefore, we offer a 30-day return window for your uninstalled products so that you can receive a replacement or refund.

If you wish to return your purchase, please email returns@wallsauce.com, and we'll help you with the return. The customer is liable for arranging and covering the costs of returning the order, and the order must be returned in its original state and packaging.

When we receive your order, we will refund the full amount to your account or replace it within 14 working days. The amount will be refunded in full to the original payment method when the order was placed.

Please note that murals cannot be refunded or replaced due to customer measuring or cropping mistakes or if the customer has altered the mural. Please see our MeaSUREsafe guarantee for pre-purchase options that cover under-measuring mistakes.